Service

Junwei has been committed to providing customers with high quality, safe and cost effective lifting accessories since its foundation in 1994. We have a large number of R&D employees as well as sales and custom service representatives who can offer fast and accurate service and technical support. Specific services are shown as follows.

1. Selection Guide
We have supplied products and services to more than 5100 large and medium-sized enterprises both at home and abroad, and we have accumulated sufficient experience in steel wire rope applications. This enables us to understand customer's needs and recommended the most suited products rapidly and precisely.

2. Quick Delivery
Junwei has stocked abundant off-the-shelf wire ropes in hundreds of specifications including special ropes of high strength, large diameter, etc. Our inventory is up to 3000 tons which enable quick delivery.

3. Quick Preparation
For urgent needs, you can contact us in time and we can prepare products stocked in the warehouse within 1 hour and then carry out delivery without delay.

4. Training
Incorrect use, installation and maintenance of wire ropes may lead to severe accident. We are available to offer training on how to use, install and maintain the lifting components so as to avoid potential danger.

5. Technical Support
Our custom service representatives supported by our expert engineers are available to offer you technical supports anytime. If you have technical questions, you can contact us timely by email or phone. They will offer you satisfactory answer in the shortest time after receiving your questions.

To be our Parners
1. Call us and tell us your specific requirements, or fill in a form that you can download from our website and send it to kevin_junwei@163.com. Our experts will contact with you about details. Click to Download.

2. After confirmation of standards, we will communicate with you about relevant materials supply.

3. We may have inventory of the products manufactured to specific standards. Therefore, we can directly deliver them from warehouse if the delivery time is urgent. Even so, we will enforce rigorous test before delivery. You can join us for testing, and we will carry out delivery the moment that you confirm.

4. For products to be made to your specified standards, the delivery cycle is 15-30 days.

5. Transportation mode: Mainly by sea. If you have special requirements, we accept negotiation.

6. Terms of payment: L/C or T/T

7. 24-hours hotline. If required, we offer on-site installation guidance. You only need to pay travel expense of our engineers.

    Shanghai Junwei Wire Rope & Sling Co., Ltd.

    Tel.: +86-21-66933105

    Fax: +86-21-65374600

    Mobile: +86-18721168085

    Email: kevin_junwei@hotmail.com / kevin_junwei@163.com

    Contact Person: Kevin Zhu

    Title: International Trade Manager

    Wechat: zj1097732246

    Skype: kevin_junwei

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